Last Updated: 11-03-2025

Welcome to Megastar Hospitals! These Terms and Conditions govern the use of our online registration and login system. By accessing and using our website (https://megastarhospitals.com/), you agree to comply with the terms outlined below.

1. GENERAL INFORMATION

1.1. The website provides an online platform for patient registration, appointment scheduling, medical record access, and other healthcare-related services.

1.2. These terms apply to all users who register and log in to the website, including patients, caregivers, and authorized medical personnel.

2. ELIGIBILITY

2.1. To register as a patient, you must be at least 18 years old or have parental/guardian consent if you are a minor.

2.2. You must provide accurate and complete personal information during the registration process.

2.3. Megastar Hospitals reserves the right to verify the information provided and reject any registration found to contain false or misleading details.

3. ACCOUNT CREATION AND SECURITY

3.1. Patients must create an account using a valid email address and a strong password.

3.2. You are responsible for maintaining the confidentiality of your login credentials.

3.3. Any unauthorized use of your account should be reported to Megastar Hospitals immediately.

3.4. The hospital will not be liable for any damages arising from unauthorized access due to weak or compromised passwords.

4. USE OF SERVICES

4.1. Registered users can access medical records, book appointments, and communicate with healthcare professionals.

4.2. You agree to use the services only for lawful purposes and in accordance with all applicable laws and regulations.

4.3. Misuse of the platform, including sharing false information or impersonating another individual, will lead to account suspension or legal action.

5. PRIVACY AND DATA PROTECTION

5.1. Megastar Hospitals adheres to strict data protection policies and ensures patient confidentiality.

5.2. All patient data collected during registration and use of services is stored securely and used only for medical and administrative purposes.

5.3. We do not share your personal information with third parties except as required by law or with your explicit consent.

5.4. For more details, refer to our Privacy Policy.

6. APPOINTMENT BOOKING AND CANCELLATION

6.1. Patients can schedule appointments with doctors through the online portal.

6.2. If you need to cancel or reschedule an appointment, you must do so at least 24 hours in advance.

6.3. Frequent no-shows or last-minute cancellations may result in restricted access to online booking services.

7. TELEMEDICINE SERVICES

7.1. Registered users can consult doctors via video or telephonic consultations, subject to availability.

7.2. Telemedicine consultations are not a replacement for emergency medical care. If you have a medical emergency, call emergency services immediately.

7.3. Megastar Hospitals is not responsible for any technical failures or interruptions during telemedicine sessions.

8. PAYMENT AND BILLING

8.1. Some services, such as consultations and diagnostic tests, may require online payment.

8.2. Payments should be made through the hospital’s secure payment gateway.

8.3. Refunds are subject to the hospital's Refund Policy.

9. TERMINATION AND SUSPENSION OF ACCOUNTS

9.1. Megastar Hospitals reserves the right to suspend or terminate user accounts for violating any terms outlined here.

9.2. If your account is suspended, you will be notified via email with details of the reason.

10. LIMITATION OF LIABILITY

10.1. While we strive to provide accurate and reliable services, Megastar Hospitals does not guarantee uninterrupted access to the website.

10.2. The hospital is not liable for any direct or indirect damages resulting from the use of this platform.

11. CHANGES TO TERMS & CONDITIONS

11.1. Megastar Hospitals may update these terms from time to time without prior notice.

11.2. Continued use of the website after modifications indicates your acceptance of the revised terms.

12. CONTACT INFORMATION

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Megastar Hospitals
Plot 180 Chandpur Chauraha, Chandpur, Varanasi 221106
Phone: +91 95172 33362
Email: info@megastarhospitals.com
Website: https://megastarhospitals.com